For guidance on how to decide what to request, please contact the Release of Information Department. It can also become very costly and usually contains much more information than is needed. Requests for complete records (including progress notes, consent forms, flow sheets, etc.) can delay processing. We recommend requesting a minimum set of records.
Important notes about your child’s medical record request Authorization to Disclose Health Information / HIPAA Authorization – Español (.pdf).Authorization to Disclose Health Information / HIPAA Authorization – English (.pdf).The address and fax number are located at the bottom of the authorization form. Please fill it out, sign and return by mail or fax. The following forms are for non-patient/non-family third party requesters. Non-patient/non-family requests for medical records Please direct these questions to your healthcare provider. Note: The Release of Information Department cannot review, discuss or interpret medical records. Please bring a photo ID if you choose to pick up the medical records in person. At Children’s Hospital Colorado, Colorado Springs, you can pick up medical records on the 2nd floor behind the Radiology Department check-in area. You can also choose to pick up medical records at our Health Information Management Department, which is located on the 1st floor of the hospital in Patient Financial Services at the Anschutz campus. We can release and deliver records to you through mail, email or fax. We will release and deliver medical records to you in the method you select on the authorization form. Request for Access to PHI by Patient or Personal Representative – Español (.pdf).Request for Access to PHI by Patient or Personal Representative – English (.pdf).You may also email the form to or leave it with the Release of Information Department during business hours. Processing medical record requests will take up to 10 business days from date of receipt. You can also get a copy of your child’s medical record by filling out a request form. If you have questions about M圜hart, call 72. These requests will take three business days from date of receipt to process. You can request medical records through M圜hart. Parents and legal guardians can get a copy of a child’s medical record through M圜hart or by filling out a request form. Authorized parents and legal guardians have the right to review or request a copy of their child’s medical records.